Exchange Policy
At House of Kashyap, we want you to be completely satisfied with your purchase. If you need a different size or style, we offer a simple and hassle-free exchange process within 7 days of delivery through our exchange portal.
Effective Date: This exchange policy applies to all orders placed on or after April 1, 2025.
One-Time Free Exchange
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You can request an exchange within 7 days of receiving your order.
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Each order is eligible for one free exchange—additional exchanges will have applicable fees.
How the Exchange Works
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We’ll arrange a reverse pickup, and you’ll be notified once your item reaches our warehouse.
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After a successful quality check, your replacement item will be shipped within 2-3 working days.
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Original packaging, labels, and tags must be intact for the exchange to be processed.
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Exchange requests beyond 7 days of delivery will not be accepted.
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Once an item has been exchanged, it cannot be returned or exchanged again.
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If reverse pickup is not available in your area, you will need to manually ship the product to our warehouse.
All exchanges are subject to approval by House of Kashyap.
Exchange for Sale & Discounted Purchases
Products purchased during special promotions, such as clearance sales, combo deals, or offers (B1G1, B2G2, etc.) can be exchanged with the following charges:
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₹100 for 1-2 products
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₹250 for 3 or more products
We appreciate your trust in House of Kashyap and are always here to ensure a smooth shopping experience!