Exchange/Return Policy
We hope you love our products always, and never need to come to this page. But in an extremely rare case that you do, here is our exchange/ return policy:
The exchange/return product(s) must be in the original packaging, safety wrapped, undamaged and unworn. This means that the item(s) must be safely packed in a carton box for protection during transport, possibly the same carton used to ship to you as a customer.
EXCHANGE POLICY
- Exchange can be requested on our mail id - support@houseofkashyap.com
- Products can be exchanged within 7 days of receiving the shipment.
- Products which are purchased during sale like Buy 2 @999 cannot be exchanged
- Only products that are unused, unworn, unwashed, undamaged, with all their labels and tags completely intact, in original packaging, and eligible for exchange
- Please do note, that exchange is allowed once per order and only size can be exchanged. Once the order is exchanged, it can't be returned.
- We've only a one-time Exchange policy.
- Reverse pickup is to be done by our team and usually done in 3-5 working days.
- All exchanges are subject to the discretion of House Of Kashyap
RETURN POLICY
- Returns can be requested on our mail id - support@houseofkashyap.com
- Products can be returned within 7 days of receiving the shipment.
- Products which are purchased during sale like Buy 2 @999 cannot be returned.
- Only products that are unused, unworn, unwashed, undamaged, with all their labels and tags completely intact, in original packaging, and eligible for return
- We've only a one-time Return policy.
- Reverse pickup is to be done by our team and usually done in 3-5 working days.
- There is a fixed charge for Rs.100 for all reverse pickups.
- Once the returned product is received at our warehouse, the customer will receive a coupon code via email, which will be equivalent to the amount of the product purchased. These coupons can be redeemed on our website.
- The coupons will be issued only after reducing the COD charges and Reverse pick up charges. These coupons cannot be redeemed with products purchased during sale period.
- There are no refunds for return orders. Only redeemable coupons will be provided to the customer
- All returns are subject to the discretion of House Of Kashyap.